Publications

Aim: Differences in the gaze behaviour of experts and novices are described in aviation and surgery. This study sought to describe the gaze behaviour of clinicians from different training backgrounds during a simulated paediatric emergency. Methods: Clinicians from four clinical areas undertook a simulated emergency. Participants wore SMI (SensoMotoric Instruments) eye tracking glasses. We measured the fixation […]

Abstract: Challenging math problems without immediate solutions often invite students to ride an “emotional roller-coaster” through episodes of confusion, frustration, surprise and joy. Those problem solving experiences provide rich opportunities to cultivate mathematical perseverance, the mentality to forge ahead in face of ambiguity or difficulty. An ideal teacher closely monitors the problem solving process and […]

Abstract: This study examines customers’ visual attention when choosing food and beverage items of a fast-food menu. Three formats on menu labeling were examined, including numeric, color-coded, and physical activity-based formats. An experimental choice paradigm combined with eye tracking technology explored customers’ visual attention, preferences for format, and menu choices. The study revealed that customers […]

Purpose: Online consumer reviews (OCRs) have emerged as a particularly important type of user-generated information about a brand because of their widespread adoption and influence on consumer decision-making. Much of the existing OCR research focuses on quantifiable OCR features such as star ratings and volume. More research that examines the influence of review elements, aside from […]

Abstract: Psychopathy is characteristically associated with deficits in emotion perception; however, findings surrounding this deficit are actually quite mixed. This is most likely due to limitations of study methodology, including the use of tasks with unknown or poor psychometric properties, underpowered samples, and a lack of control for third variables. We present a study that […]

Abstract: While labor issues and quality assurance in crowdwork are increasingly studied, how annotators make sense of texts and how they are personally impacted by doing so are not. We study these questions via a narrative-sorting annotation task, where carefully selected (by sequentiality, topic, emotional content, and length) collections of tweets serve as examples of […]

In visual marketing, the truism that “unseen is unsold” means that products that are not noticed will not be sold. This truism rests on the idea that the consumer choice process is heavily influenced by visual search. However, given that the majority of available products are not seen by consumers, this article examines the role […]

Abstract: In light of the trend in integrating artificial intelligence and robotics into tourism and hospitality operations, it is important to understand consumer responses to hotel service robots. Two studies were conducted to achieve this objective: an online survey and a laboratory experiment using measurements of automatic emotional reactions via biosensors. Responses to two types […]

Abstract: The self-control literature suggests two main short-run models with contradictory predictions. By perceiving self-control as a knowledge or perishable resource, those models report a positive and negative impact, respectively, of an initial self-control act on subsequent self-control ability. Using biometric data to monitor compliance enabled us to develop a unified self-control model, reconciling the […]

Abstract: Emotional reactions are stimulated when humans are presented with a stimulus, triggering a series of voluntary and involuntary responses. Human emotions can be measured from facial expressions and physiological processes. The iMotions biometric platform can detect and analyze the responses of different individuals, which are personalized. The iMotions software allows for the quantification of seven […]