iMotions Return Policy
At iMotions, we are committed to ensuring your satisfaction with the products you purchase through us. However, please note that iMotions does not offer any extended warranty beyond what is provided by the manufacturer.
Returns and Warranty
- Manufacturer’s Warranty: All products sold by iMotions are covered by the manufacturer’s warranty. Please refer to the product documentation or the manufacturer’s website for specific warranty details.
- Returns: Any returns, including the costs associated with returns, must be handled directly between the customer and the manufacturer. iMotions does not facilitate returns or bear any costs related to the return process.
- Contacting the Manufacturer: If you need to return a product or make a warranty claim, please contact the manufacturer directly. Their contact information can usually be found on the product packaging, in the product documentation, or on their official website.
- Support: For assistance in contacting the manufacturer or for any questions related to your purchase, feel free to reach out to our customer support team at support@imotions.com. We are happy to provide guidance and support to ensure you can successfully process your return or warranty claim.
Software Products
- Non-Refundable Sales: All software sales made by iMotions are final and non-refundable. Please ensure that you review the software specifications and system requirements before making a purchase.
- Support and Assistance: For any issues related to software functionality or performance, please contact our support team at support@imotions.com. We are committed to providing the necessary assistance to resolve any problems you may encounter with our software.
We appreciate your understanding and thank you for choosing iMotions. If you have any questions about our returns policy, please do not hesitate to contact us.
Contact Us:
- Email: support@imotions.com
- Phone: +45 71 998 098
Thank you for your business.
Sincerely,
The iMotions Team