Setting up EEG device on participant

Onboarding Training

with iMotions: world’s leading human behavior software

With us you’re off to a good start

Personalized training and learning

When you become an iMotions customer, we want to make sure you get up to speed as fast and effectively as possible and your research is kick-started in the right way. During your onboarding at iMotions, we will help you step by step on how to use the iMotions Platform, from downloading the software & setting up sensors, all the way to being able to build a complete research report.

Your iMotions team

As part of your purchase of the iMotions platform, you’ll consult with one of our experienced Client Solutions Managers to find the exact right hardware and software set up customized to your research needs.

When you onboard as an iMotions customer, your Client Solutions Manager will make sure all this information is shared with your personal Customer Success Manager, who will be your go-to person for everything research and study design wise now and in the future. The knowledge and counsel from your dedicated Customer Success Manager, whenever you need it, is part of your annual license fee – including access to our week day technical support team and our Help Center with over 400 articles and guides.

Onboarding Team and Support when subscribing to iMotions

Setting up for Success

Steps to roll out iMotions with excellence

iMotions Success Program and Resources

Expertise at your fingertips

Meet your Customer Success Manager

As an iMotions customer you will have your very own Customer Success Manager who will be your one point of contact as long as you choose to be an iMotions customer (and we hope that will be a very long time). Meet our experienced team here:

Casper Bergmann
Casper Bergmann
Sr. Customer Success Manager
Location: Copenhagen, DK
Alexandra Souchkova
Alexandra Souchkova
Sr. Customer Success Manager
Location: Boston, USA
KiaraHeide
Kiara S. Heide
Sr. Customer Success Manager
Location: Copenhagen, DK
Amie Larum
Amie Larum
Sr. Customer Success Manager
Location: Boston, USA
Oscar Haven
Oscar Haven
Sr. Customer Success Manager
Location: Copenhagen, DK
Francesca Marchionne
Francesca Marchionne
Sr. Customer Success Manager
Location: Boston, USA
Tue Hvass
Tue Hvass
Sr. Customer Success Manager
Location: Copenhagen, DK